零售人员工作轮班制对工作家庭冲突影响研究以工作压力与社会支持为中介检定
The Impact Study of Retail Employee’s Shift Work System with Work-Family Conflict-Work Stress and Social Support as Mediator

作者: 庄育诗 * , 雷咏棋 :健行科技大学国际企业管理研究所,桃园县中坜市; 李苹娟 :中原大学企业管理系,桃园县中坜市;

关键词: 零售业人员轮班工作压力工作–家庭冲突社会支持Retail Store Shift Work Work Stress Work-Family Conflict Social Support

摘要:
本研究主旨在探讨零售业人员的轮班对工作压力、工作家庭冲突的影响及与社会支持是否存在中介效果,试图建构其模式,进而分析之间关系。本研究方法采用问卷调查法,其研究目的为:1) 了解轮班对工作压力及工作家庭冲突的影响性;2) 了解轮班产生的工作压力对工作–家庭冲突的影响性;与3) 探讨社会支持中介效果与上述两者之影响。

Abstract:
The study focus on examining the shift work of retail store staff work stress and work-family con-flict, social support in mediating effect exists and trying to build models, and understand the relations among them. The research methods use questionnaire survey to collect data, the purposes of the study are: 1) Under-stand shift work of the work stress and work on the impact of family conflict. 2) Understand on the shift work to generate work stress about work-family impact of conflict. 3) Explore of social support mediating effect exists to the above with the above both influence effects.

文章引用: 庄育诗 , 李苹娟 , 雷咏棋 (2013) 零售人员工作轮班制对工作家庭冲突影响研究以工作压力与社会支持为中介检定。 现代管理, 3, 1-6. doi: 10.12677/MM.2013.31001

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