Vol.4 No.1 (February 2014)
Exploring Major Influencing Factors of Human Resource Management Effectiveness for Healthcare
After carrying out the National Health Insurance Project in Taiwan, the healthcare environment is faced with significant change. Therefore, the emphasis on human resource management effectiveness be- comes more important for managers of healthcare organizations to improve the service quality and competi- tiveness. The main objective of this study is to explore the relationship between human capital and human re- source management effectiveness of healthcare organizations. The instruments of this study include two scales; one is the human capital scale developed by Schuler (1979) which comprises knowledge, technique and ex- perience dimensions, and the other is human resource management effectiveness scale suggested by Ceng Xin Chao and Xu Yu Ru (2002) which involves assurance management, development management, recom- pense management and preservation management dimensions. Beside that, this research takes 21 healthcare organizations of Human Resource Committee of Taiwan Hospital Association as objects and adopts the ques- tionnaire survey by collecting 10 questionnaires from each healthcare organization with random sampling. A total of 179 of valid questionnaires were collected. The human capital of healthcare organizations will posi- tively influence its human resource management effectiveness, and there is significant difference according to different hospital levels. This may be the reference as formulating the human resource strategy for managers.
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